1) Please make sure your source video can be played normally on Leawo for preview.If it could not be played, the conversion will fail.
2) Please right-click the video on Leawo to send us the Bug Report with problem details.
This FAQ is about: Blu-ray Ripper, Blu-ray Ripper for Mac, Blu-ray Video Converter, DVD Ripper, DVD Ripper for Mac, Frequently Asked Questions, Total Media Converter Ultimate, Video Converter, Video Converter Pro, Video Converter Ultimate