My PC shuts down when i try to convert

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JVB
Posts: 2
Joined: Thu Mar 07, 2013 8:04 pm
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The middle number please: 6

My PC shuts down when i try to convert

Post by JVB »

Hello,
My PC shuts down 80% of the times i try to convert films or tv shows chapters from MPEG4 to avi files. I don't understand why. I paid for this software and i use it a lot. I need a solution.
leakeymore
Posts: 842
Joined: Fri Jul 10, 2009 3:39 am

Re: My PC shuts down when i try to convert

Post by leakeymore »

Hello,

Thanks for posting on Leawo forum.
1) Please click Help-About to let us know the program version.
2) Are you able to play the source MPEG4 files normally for preview in our software?
3) Are there enough space in Output folder?
Best regards,
JVB
Posts: 2
Joined: Thu Mar 07, 2013 8:04 pm
antispam: No
The middle number please: 6

Re: My PC shuts down when i try to convert

Post by JVB »

Hello,
Version is 5.2.0.1
There is plenty of space in output folder
I'm able to play the source before converting
I'm trying to convert to avi files with high quality
leakeymore
Posts: 842
Joined: Fri Jul 10, 2009 3:39 am

Re: My PC shuts down when i try to convert

Post by leakeymore »

Hi,
Please reinstall the program from http://67.222.42.200/upload/Leawo/video ... _setup.exe then try again.
If not working, do you get the Shut Down problem with every source file now?
Thanks & Regards,
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