Can't get HD sound passthrough

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IceCool
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Can't get HD sound passthrough

Post by IceCool »

Hi
I have AV receiver connected to HDMI output of AMD videocard. All audio settings in the player set to HDMI. Its OK to play BD with DTS or AC3 sound. But when I play discs with DTS-HD or Dolby TrueHD, player produce no sound at all.
leakeymore
Posts: 842
Joined: Fri Jul 10, 2009 3:39 am

Re: Can't get HD sound passthrough

Post by leakeymore »

Hello,

Thank you for posting on Leawo and sorry for the late response.

We recommend you to click Settings when playing, then set the Audio Ouput and check again.

Best regards,
IceCool
Posts: 5
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The middle number please: 6

Re: Can't get HD sound passthrough

Post by IceCool »

Hello.
Tried it, did not worked.
ImageImage
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leakeymore
Posts: 842
Joined: Fri Jul 10, 2009 3:39 am

Re: Can't get HD sound passthrough

Post by leakeymore »

Hello,

Thank you for the reply.

Please click top right drop down button, click Bug Report, follow the instructions to send us the Bug Report with problem details. The specialist will follow-up.

Have a nice day!
IceCool
Posts: 5
Joined: Tue Feb 23, 2016 9:12 pm
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The middle number please: 6

Re: Can't get HD sound passthrough

Post by IceCool »

Hi.
Tried play BD on new PC with Intel HD graphic (HD630). Same thing, no audio when select HD track.
leakeymore
Posts: 842
Joined: Fri Jul 10, 2009 3:39 am

Re: Can't get HD sound passthrough

Post by leakeymore »

Hi,

Sorry for the late response.

The programmer confirmed that your graphic is not Discrete Graphics, the HD sound can't pass through via HDMI.
If there is no HDMI Output/Audio in your playback device, sorry to tell that Leawo Blu-ray Player can't get HD sound passthough at the moment.

Best regards,
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