Can not choose subtitle

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xmlfop
Posts: 1
Joined: Sat May 05, 2018 3:28 pm
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The middle number please: 6

Can not choose subtitle

Post by xmlfop »

Hi -

I have been using Leawo Prof Media 7.8 for a while to convert MKV to BD-25. Everything works great until couple days ago, when I add the MKV file into the Blu Ray Creator, the MKV show as a little icon on the upper left hand corner of the panel, and does not give me option to select the subtitle nor the audio track. I tried to re-install a couple time, and it does not give me the option to select subtitle or audio track either. Please Help!

I even tried the MKV file that I used before. But this time, it has the same issue. Thanks!
leakeymore
Posts: 842
Joined: Fri Jul 10, 2009 3:39 am

Re: Can not choose subtitle

Post by leakeymore »

Hello,

Thank you for posting on Leawo forum.

Please kindly provide the information to support@leawo.com for further analysis.
1. Please send us 1-2 small MKV files you tried to support@leawo.com via www.wetransfer.com .
2. Please also click top right ? button, click Bug Report, follow the instructions to send us the Bug Report.

Look forward to helping you out.

Best regards,
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