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Password Protected

Posted: Sat Sep 15, 2012 6:06 pm
by hope4555
hello
i am testing the product
i add few presentations and try to convert them
if one of them is "password protected" then the product is stack

what can be done?

Re: Password Protected

Posted: Mon Sep 17, 2012 2:08 am
by leakeymore
Hello,
Thanks for your feedback.
Could you tell us your program version? (Menu-Help-About)
Could you tell us the problem details of the program is stack? We recommend you to remove the password protection then add the PPT to try again. If not working, feel free to contact us with problem details.
Thanks for your understanding.
Kind regards,