application window does not appear

General purpose for any issue about Video Accelerator & Downloader
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jhgreene
Posts: 1
Joined: Fri Apr 19, 2013 11:20 am
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The middle number please: 6

application window does not appear

Post by jhgreene »

hi

i downloaded the s/w via glarysoft giveaway today. installed on w7 64 bit and the app ran (visible in task manager) but no window appears.
i reviewed all responses in this forum and i have turned off comodo, uninstalled the app, redownloaded the free exe file, reinstalled the app and it is still not working.....

please advise

jeremy
leakeymore
Posts: 842
Joined: Fri Jul 10, 2009 3:39 am

Re: application window does not appear

Post by leakeymore »

Hi Jeremy.
Thanks for posting on Leawo forum.
1) Could you please go Start->All Programs->Leawo to launch the program?
2) Or you can go the installation directory to launch it.
3) Do you have another PC to try?
4) Please delete the %Application Data%\Leawo\Video Accelerator\AdvanceSet.ini, or you can just search AdvanceSet.ini, delete it, and try again.
5) If still not working, do you have a Yahoo Messager ID? Please contact us via Yahoo Messenger (leawo.service@yahoo.com) at 9:00a.m.~6:00 p.m (GMT +8:00, we are in China) on weekdays.
Thanks for your understanding.
Best regards,
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