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Hello,

Thank you for contacting Leawo.

Please kindly refer to below FAQ:
https://www.leawo.org/support/how-can-i ... ace-2.html

Hope to help you.

Best regards,

Hello,

Thank you for posting on Leawo forum.

Could you please kindly let us know more details of the problem you met?

We will do our best to help you solve the problem.

Looking forward to your reply.

Regards,

Hello,

Thank you for contacting us.

Please go Settings>Conversion to check Only Forced Subtitle and click OK to retry.

Hope to help you.

Best regards,

Hello,

Thanks for contacting Leawo.

Sorry to tell that Leawo does not support output and keep the 3D effect.

We will report your feedback to relevant departments, kindly focus on subsequent version updates.

Thanks for your understanding.

Best regards,

Hello,

Thank you for contacting us.

We noticed that you have posted a same ticket that ask this question as well, please kindly focus on reply at ticket.

Regards,

Hello, Thank you for contacting Leawo. 1. Please reinstall Leawo Music Recorder for Mac and try again https://www.leawo.org/downloads/music-recorder-mac.html. 2. Please check Sound>Output to see whether Leawo Audio Device has been installed or not. If not, please install it as below steps: 1) Please...

Hello,
Please kindly let us know about details of the problem you met.
regards,

Hello,
Please kindly let us know about details of the problem you met.
regards,

Hi,
It seems that youhave responded at ticket that can be recorded.
If you have any other questions, welcome to follow up on ticket.
Best regards,

It can be due to the incompatibility between the disc and your DVD player.
Please kindly change another disc and have a try.
If it still doesn't work, please contact us on the following page:
https://www.leawo.org/support/tech-support.html
Best regards,