Blu-Ray Ripper Aspect Ratio

[zootime]

I have just downloaded the software and have experimented a few times but I cannot get a copy to .avi format that maintains the DVD's original aspect ratio.
No matter what CODECS I use, I get the same problem (all squashed up). Can anyone shed any light for me please.
Thanks
Alan

[zootime]

I have now just downloaded the standard DVD version (not Blu-Ray) and this displays the same problem.
I have tried forcing to 16:9 aspect ratio but it stubbonly refuses to oblige.
I would just mention that I have tried this on a couple of DVDs now and I get the same problem on both.
Thanks
Alan

[zootime]

Ok due to the lack of any response, I am guessing this is a feature of these products, as opposed to something I am doing wrong. A shame really as I have already bought Video Converter and would have liked to have stuck with the same product set.
I shall continue my search for a suitable product on Google.
Thanks
Alan

[leakeymore]

Hello Alan,

Thanks for your interest in our software and sorry for the delayed reply.
Which version have you tried? Now the latest version of our blu ray ripper is 1.4.0.0. Please kinldy try our latest version.

If you have any other questions please feel free to contact us.
Thanks & regards,

[zootime]

Thanks for this,
I have tried the new version but it hasn't made any difference.
This only seems to be a problem going to an .avi format.
As I say, it did happen the same way with DVD Ripper and DVD to AVI converter as well. Is it me???
Cheers
Alan

[leakeymore]

Hello Alan,

Thanks for your feedback.
Could you please kinldy send us a small part of your DVD so that we could check and get a solution for you? Please choose to convert to Lossless DVD Copy and trim the length to be 2 or 3 minutes and send us the output file to dvd@leawo.com.

Thanks in advance for your cooperation.
Best regards,

[zootime]

Hi,
I have tried but I can't get the resultant 80Meg file (2 mins) through my mail server.
Zipping it up doesn't help much either.
Is there any other way to get the file to you?
Cheers
Alan

[leakeymore]

Hi Alan,
Please send via "Yousendit"(www.yousendit.com).It is free to send files less largers than 100MB.
Thanks & regards,

[zootime]

OK, It's on its way.
Looks like it may take a while though!
Alan

[leakeymore]

Thanks for sending the file. But we still haven't receive it yet. We will check and get a solution for you as soon as we receive the file.