Issue when using trim conversion

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Issue when using trim conversion

Postby exico on Sat Mar 05, 2011 9:23 pm

Hi,

i m using Video Converter since 2 weeks and it works great but there is a problem with conversion using trim.
there always be a delay between sound and video :

http://dl.dropbox.com/u/138607/Megamind-jobs.mp4

have an idea?
:)
exico
 
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Re: Issue when using trim conversion

Postby leakeymore on Wed Mar 16, 2011 3:39 pm

Sorry for the delay, we will have update of our software in the near future. Please kindly keep an eye on the update information. Thank you.
leakeymore
 
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Re: Issue when using trim conversion

Postby nanfo on Sat Jun 25, 2011 12:41 am

I have just purchase V2.0, and am having the same problem. I cannot effectively use the software if I cannot trim videos before converting. Please update us on the status of a fix to ensure that audio and video remain synced after trimming.
nanfo
 
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Re: Issue when using trim conversion

Postby leakeymore on Mon Jun 27, 2011 1:51 pm

Leawo Video Converter for Mac 2.0? Please tell us how you cannot trim the videos as much detail as possible. Thank you.

Leawo Software
leakeymore
 
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Re: Issue when using trim conversion

Postby nanfo on Mon Jun 27, 2011 8:19 pm

Correct, for Mac. I can trim the videos, but after I do, the audio is out of sync with the video. They line up perfectly before I trim. For example:

* .FLV Video is 56 minutes long, audio recorded with video so in sync.
* Trim first 5 minutes of .FLV
* In playback of trimmed file, first minute or so is fine, then the audio lapses and is about 15 seconds behind the video.

Upon further testing, I find that if I simply load an .flv into Leawo and play it, the audio and video is off! This is with no conversion, no editing. Just playing. If I edit it, it gets worse.
nanfo
 
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Re: Issue when using trim conversion

Postby leakeymore on Tue Jun 28, 2011 7:41 am

Have you tried converting the files? How did the output file being played? If still have this issue with the output, please right click the file on Leawo to send us bug report. Please also provide us your input video so we can check, please send via www.yousendit.com to support@leawo.com. Thank you.

Leawo Software
leakeymore
 
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Re: Issue when using trim conversion

Postby nanfo on Wed Jul 06, 2011 8:09 pm

I sent the files last week, do you have an update?
nanfo
 
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Re: Issue when using trim conversion

Postby leakeymore on Fri Jul 08, 2011 1:50 pm

Did you buy the software on App Store or www.leawo.com?
leakeymore
 
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Re: Issue when using trim conversion

Postby nanfo on Wed Jul 13, 2011 1:00 am

leawo.com. I have sent multiple emails to your support email address and am still waiting on a resolution.
nanfo
 
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