Unable to start DVD Creator

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Unable to start DVD Creator

Postby spykids777 on Wed Aug 08, 2012 8:22 am

Hi,

I just purchased the program 2 days ago. Installation of the program seems to go okay. After installation I was able to run the program only once after activation. Now when I click on the icon the program does not launch. I have uninstalled the program and reinstalled it a few times with no success. ANy suggestions? I am using Win 7 Prof 64bit.

Thanks,
spykids777
 
Posts: 1
Joined: Wed Aug 08, 2012 8:19 am

Re: Unable to start DVD Creator

Postby leakeymore on Thu Aug 09, 2012 1:27 am

Hello,
Thanks for your feedback and sorry for the inconvenience.
We also replied your email on Support ticket 18295, did you check it? We recommend you to switch off all your antivirus programs and firewalls then reinstall the program from http://download.leawo.com/download.php? ... 27e0e1cab4. If you still can't lauch the program by double click desktop icon, please click Start-All programs-Leawo-Leawo DVD Creator to try. Or you can go C:\Program Files\Leawo\DVD Creator to double click DVD Creator icon to try. If still not working, please tell us your computer configuration, we'll solve the problem asap.
Best regards,
leakeymore
 
Posts: 607
Joined: Fri Jul 10, 2009 3:39 am


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