Thanks for your feedback here and sorry for the inconvenience.
Could you tell us the name and model of your BD Player?
And we may need below informaion to solve the problem asap, could you provide?
1)What country are you located in? What's name of your input disc?
2)Which version of Leawo Blu ray Copy do you use? The latest version is 126.96.36.199.
3)Please send us a link of your blu ray disc at the site http://bluray.highdefdigest.com/releasedates.html
4) Are you able to play your Blu ray on Leawo for preview before copy? You can click "More Info" to play for preview (if the "More Info" is gray, please change the copy mode to try).
5) Please kindly send us a screenshot of Leawo Blu ray Copy main interface to email@example.com
then inform us here, so we can know your settings such as source, target, copy mode, disc type, etc.
6) Are you able to load the output DVD disc to Leawo Blu ray Copy program? If not, what error did you get?
7) Please load your input bluray disc again, then click Bug reporter to send us.
Thanks for your understanding.