CUDA crashes DVD Ripper

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CUDA crashes DVD Ripper

Postby caaxx953 on Wed Dec 29, 2010 1:49 pm

When I turn on NVIDIA CUDA support and begin a conversion, Windows reports "Leawo DVD Ripper has stopped working". I can reproduce the problem every time, and if I turn off CUDA everything works normally. I've updated my video driver to the latest version but it hasn't helped. My video card details are as follows:

NVIDIA Quadro NVS 160M, driver version 8.16.11.8992

Anyone else come across this issue, or can help in any way?

Much appreciated,

C.
caaxx953
 
Posts: 2
Joined: Wed Dec 29, 2010 1:42 pm

Re: CUDA crashes DVD Ripper

Postby leakeymore on Thu Dec 30, 2010 7:05 am

Hello, thanks for posting here. Which version are you using now? Please update the software to the latest version 3.3.0.0. It is available at http://www.leawo.com/dvd-ripper/, you can download to reinstall. Then try again. If still the same, please right click the added file to send us report to dvd@leawo.com so we can check.

Thanks & regards,
leakeymore
 
Posts: 607
Joined: Fri Jul 10, 2009 3:39 am

Re: CUDA crashes DVD Ripper

Postby caaxx953 on Sat Jan 01, 2011 9:31 pm

Hi, yes I'm running v 3.3.0. Please give me more details as to what information you need. Right click the added file?

Thanks,

C.
caaxx953
 
Posts: 2
Joined: Wed Dec 29, 2010 1:42 pm

Re: CUDA crashes DVD Ripper

Postby leakeymore on Thu Jan 13, 2011 1:10 pm

1) Start the DVD Ripper program, then right-click the added DVD file to go to " Bug Reporter".
2) The "Bug Reporter" window will display, click "Report" and output folder will popup. From where please find the file with "dmp" extension and send it to us at dvd@leawo.com.
Then we will check the "dmp" file and get a solution for you.

Thanks in advance for your cooperation.
Best regards,
leakeymore
 
Posts: 607
Joined: Fri Jul 10, 2009 3:39 am


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