Doesn't support Dolby Digital 5.1

General purpose for Leawo DVD Ripper

Doesn't support Dolby Digital 5.1

Postby arthron on Sun Aug 12, 2012 8:55 am

DVD Ripper doesn't support Dolby Digital 5.1. I sent an e-mail to the support team as yet no answer. I eventually found the reason buried in their website. If I had of known I would not have bought the product.I ripped a standard DVD and it sounded terrible in 2 channel stereo, also the picture seems to jumps at times. Don't bother buying this product it's crap and a waste of money.
arthron
 
Posts: 1
Joined: Wed Aug 08, 2012 2:56 am

Re: Doesn't support Dolby Digital 5.1

Postby leakeymore on Mon Aug 13, 2012 7:11 am

Hi,
Thanks for your email and sorry for the inconvenience.
We remove the Dolby Digital 5.1 channel temporarily to improve this feature. Could you kindly keep an eye on our software to wait the update?
Could you tell us which method do you use to contact our Support team since we found no record via your email?
For the jumping picture, do you get the problem when play the video for preview in our software? We recommend you to go Tools-Options-Conversion to check Enble DVD Navigator and Enable Streaming MP4 Video then restart Leawo to reload the DVD. If not working, feel free to contact us anytime.
Best regards,
leakeymore
 
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Joined: Fri Jul 10, 2009 3:39 am


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