Converter Does'nt Work

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Converter Does'nt Work

Postby WilliamSD on Wed Nov 18, 2009 12:11 am

I recently purchased the Pro version of the FLV converter and it does not work. It worked ok for a few hours then stopped working.

These are the versions of the software that I am using.

Image

and

Image

This is the message that I get now when I try to convert anything when I click on "Convert" from within the Youtube downloader software.

Image

The convert button on the bottom right of the FLV converter software does not work at all now.

I am using the software on an Intel quad core computer with Microsoft windows XP home.

I tried uninstalling the software and downloading it again from the URL that I was given when purchasing. It still does not work.

Does anyone know what has happened here and how to resolve it, or alternatively could I just have a refund of my money ?
WilliamSD
 
Posts: 4
Joined: Tue Nov 17, 2009 11:47 pm

Re: Converter Does'nt Work

Postby WilliamSD on Thu Nov 19, 2009 5:50 pm

Does anyone from Leawo ever look in here ? I have tried the email support, but it is very slow , with only one reply a day suggesting obvious things that I have already tried.

I am using Adobe Flash player 10 activeX and it works fine with everything apart from the Leawo software. I can use it from my browser ok and the Youtube downloader lets me view FLV files when using it as a browser. I get the following message when I try to use it in any other way with the converter (eg Add files).

Image

It does not matter which file that I try (I have tried lots), the result is the same.

Its odd how the trial version of the software worked OK, but as soon as I purchase the retail version it all goes wrong.

Anyway, will see what is next.
WilliamSD
 
Posts: 4
Joined: Tue Nov 17, 2009 11:47 pm

Re: Converter Does'nt Work

Postby WilliamSD on Sat Nov 21, 2009 5:33 pm

I wrote:Does anyone from Leawo ever look in here ?


I guess nobody from Leawo does look in here. Especially since these fora have been plastered with child pornography spam for the last few days and nobody can be bothered to clean it up.

I did not receive anymore emails from Leawo support. I guess it was a mistake buying this software.
WilliamSD
 
Posts: 4
Joined: Tue Nov 17, 2009 11:47 pm

Re: Converter Does'nt Work

Postby leakeymore on Wed Nov 25, 2009 2:18 am

Please tell us the download link of the video you have downloaded to try, so that we could download and then test.
Besides, please kindly tell us your detail operations.
Thanks in advance.
Best regards,
leakeymore
 
Posts: 608
Joined: Fri Jul 10, 2009 3:39 am

Re: Converter Does'nt Work

Postby WilliamSD on Sun Nov 29, 2009 5:56 pm

Thank you very much for your reply.

The new updated version of the converter seems to have solved all of the problems that I was having.

This version:

Image

Thank you very much for the fix. I really appreciate it. When it is working , it is a great bit of software.

Sorry for being a bit off with you and thanks again.
WilliamSD
 
Posts: 4
Joined: Tue Nov 17, 2009 11:47 pm

Re: Converter Does'nt Work

Postby leakeymore on Tue Dec 01, 2009 3:04 am

Thanks for your feedback and sorry for bringing you much inconvenience.
Any other questions or suggestions, feel free to let us know.

Regards,
leakeymore
 
Posts: 608
Joined: Fri Jul 10, 2009 3:39 am


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