Converter Does'nt Work

[WilliamSD]

I recently purchased the Pro version of the FLV converter and it does not work. It worked ok for a few hours then stopped working.

These are the versions of the software that I am using.



and



This is the message that I get now when I try to convert anything when I click on "Convert" from within the Youtube downloader software.



The convert button on the bottom right of the FLV converter software does not work at all now.

I am using the software on an Intel quad core computer with Microsoft windows XP home.

I tried uninstalling the software and downloading it again from the URL that I was given when purchasing. It still does not work.

Does anyone know what has happened here and how to resolve it, or alternatively could I just have a refund of my money ?

[WilliamSD]

Does anyone from Leawo ever look in here ? I have tried the email support, but it is very slow , with only one reply a day suggesting obvious things that I have already tried.

I am using Adobe Flash player 10 activeX and it works fine with everything apart from the Leawo software. I can use it from my browser ok and the Youtube downloader lets me view FLV files when using it as a browser. I get the following message when I try to use it in any other way with the converter (eg Add files).



It does not matter which file that I try (I have tried lots), the result is the same.

Its odd how the trial version of the software worked OK, but as soon as I purchase the retail version it all goes wrong.

Anyway, will see what is next.

[WilliamSD]

Does anyone from Leawo ever look in here ?

I guess nobody from Leawo does look in here. Especially since these fora have been plastered with child pornography spam for the last few days and nobody can be bothered to clean it up.

I did not receive anymore emails from Leawo support. I guess it was a mistake buying this software.

[leakeymore]

Please tell us the download link of the video you have downloaded to try, so that we could download and then test.
Besides, please kindly tell us your detail operations.
Thanks in advance.
Best regards,

[WilliamSD]

Thank you very much for your reply.

The new updated version of the converter seems to have solved all of the problems that I was having.

This version:



Thank you very much for the fix. I really appreciate it. When it is working , it is a great bit of software.

Sorry for being a bit off with you and thanks again.

[leakeymore]

Thanks for your feedback and sorry for bringing you much inconvenience.
Any other questions or suggestions, feel free to let us know.

Regards,