FAQ for Leawo DVD RipperNT/2000/XP/Vista/Win7

What is Leawo DVD Ripper and what can it do for me?
Leawo DVD Ripper is to convert DVD to videos in various formats: AVI, WMV, MP4, MP3, MOV, 3GP, 3G, and 3G2, etc. for backup on computer hard drive, upload to the web, playback on computer, portable media players and cell phones, etc.

Does the program work with Microsoft Vista OS and Mac OS?
It supports both 32-bit and 64-bit Windows Vista. For Mac OS, you can choose Leawo DVD Ripper for Mac.

Referring to the source DVD, is there any limitations?
You can convert most DVD to video and audio in all formats without DVD source limitations.

Why does the program prompt DVD loading failure dialog when I tried to load DVD discs?
You can try to "Enable DVD Navigator" by clicking "Tools--Options--General--Enable DVD Navigator", as some DVD discs are not loadable via the common DVD loading mode due to new DVD copyright.

Why the loaded DVD could not be previewed with the built-in player?
That might because the improper DVD loading mode. You can try to "Enable DVD Navigator" by clicking "Tools--Options--General--Enable DVD Navigator", as some DVD discs may include new DVD copyright.

Can I name the output file?
In the file list, find "Destination File", double click it and rename it.

Can this DVD ripper rip 2D DVD to 3D videos?
 Yes, Leawo DVD Ripper supports to convert 2D DVD to 3D movies for you to freely watch 3D movies on your devices.

When I trim the video, how can I get a specific duration?
You can drag the slide to a rough time point and then edit the video values in the "Start Time" and "End Time" boxes. And you can get it precisely to million second, like 00(h):00(m):32.457(s).

How do I get rid of the letterbox as it takes too much space in my iPod display screen?
a. Customize>Crop>Letter Box, select an item in the dropdown list.
b. Drag and adjust the dot frame on the playing pane for an area.
c. Change the values for positions: Top, Left, Right and Bottom.

How can I get an exact video dimension I want, when I crop the video?
You may drag the dot frame on the pane roughly, and then adjust the values on the left.

The sound of the output file is too small. Can I set a larger volume?
Select the Chapter, find Customize>Effect>Volume, drag the slide right for a larger value and click "OK" to confirm.

After I made modifications on settings, is it possible to save it a profile for later use?
Yes, it is. After you have finished the modifications, click "Save as", name it in the box and save it.

I am not satisfied with the output file? How can I make it better?
The output file quality depends largely on the source DVD file. You may choose a higher bit rate or modify settings like contrast, dimensions, length, and audio volume, etc. if the output profile does fail to be as good as the original one. If still not, you may refer to the Help file or Email us directly at support#leawo.com (replace # with @) for your situation.

Is the snapshot picture in JPEG only?
No, you can get snapshots in JPEG, BMP and THM.

Where to change the snapshot picture format?
In the Menu, find Options>Preferences>Thumbnail>Image format.

How can I transfer the output 3GP file to my cell phone?
Two easy ways to lead you to transfer the video:
1. Transfer the 3GP file to cell phone directly through the data transmission line along with the cell phone.
2. Upload the video to the Internet web server, use your cell phone to visit the web site and download the video. Please make sure the web site supports 3GP format. Open the link http://support.microsoft.com/kb/326965 and follow the instruction to add 3GP file extension to your server.

How to rip my DVD into one file?
Choose all the boxes before the Title or Chapters you want to merge into one file and then tick "Merge into one file".

What is the video format if I choose to merge files into one?
The video format will follow the first file format you choose to generate. Suppose, you choose AVI for the 1st, MOV for the 2nd and MP4 for the 3rd, then the output video format will be AVI.

What are the strong points of it?
Video editing functions are to dramatically improve your video. Video trimming helps to get a short clip from the long movie. Video cropping is to remove the letterbox. Video effect adjustment is to get your video improved in picture and sound.

How can I put the video onto the web and play with Adobe Flash Player?
You may upload the video to YouTube, Google, and MySpace, etc. Do make the video short than 10 minutes.

How can I buy the program?
You may click the "Buy Now" button on the web and follow the steps.

Which is the quickest way to buy?
We recommend credit card, as it is the quickest and most convenient for payment.

What is the difference between the trial version and the full version?
The trial version will leave a watermark on the output video while the full version won't.